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Greater Wellington
COVID-19 Hub

Planning for COVID-19

 

NZSL Planning for COVID-19 video

If you have help provided by an organisation, they will have plans in place in case your usual support people are unable to work due to COVID-19

If you pay people directly to provide support services to you, then you need to make plans for what could happen if:

  • YOU get COVID-19 – consider if the usual people will still be able to provide their services
  • THEY get COVID-19 - consider who else you could turn to provide those services for at least 7 days. Download this guide for disabled people who employ their own support worker
  • It’s important to get vaccinated and to have plans around PPE, hygiene, good air-flow and avoiding crowded spaces – especially where masks are often removed (pubs, cafes, etc).
  • Have a plan in place for how you will get any medicines or get food delivered including priority services for disabled people. Find out more at HealthNavigator.org.nz.

In-home care and support

 

NZSL in-home care and support video

We know more people with regular in-home care and support are being disrupted due to staff shortages because of COVID-19.

If you are affected and don't have a provider or are unsure if you do, then our COVID-19 Response Disability team is also available to help. This team covers people who lives in the region from just south of Ōtaki through Porirua, Wellington City, and the Hutt Valley.

Please contact us for more information:

Getting a test

 

NZSL Getting a Test video

Getting a test is an important way to know if you have COVID-19 and to access further support.

Your GP will know you and your needs, so if you can, get tested at your GP rather than at a community testing station. If your GP can’t provide a test, they will be able to tell you who can.

If you have mobility or other accessibility challenges and are unable to leave your home to get to a RAT collection site, you can arrange to have RATs delivered to you.

  • Phone 0800 222 478 and select option 3. A local provider will work with you make sure you have access to RATs. (Please note the home delivery service is only available to disabled people or those who are immunocompromised.)
  • The NZ Relay Service and the Video Interpreting Service can be used to contact the Healthline COVID-19 telephone service - 0800 348 5453
  • You can also check the Health Point website for testing advice
  • Advice for blind, vision-impaired, low vision and deafblind people on taking a RAT is available on the Unite against COVID website.

The following video is in New Zealand Sign Language (NZSL), and shows how to take a RAT and report the result.


Booster shot

While two shots were great protection against Delta, getting a COVID-19 booster is the best thing you can do to protect yourself, your whānau and your community from the Omicron variant.

In the video below Dr Lily Fraser, Dr Siouxsie Wiles, Dr Api Talemaitoga, and Dr Anthony Jordan, answer common questions in New Zealand Sign Language (NZSL) about the COVID-19 Booster shot and the Omicron variant.

NZSL COVID-19 booster video

Hearing

NZSL Hearing

 

 

NZSL TXT 111

You can find general information for the Deaf community online at Health.govt.nz.

If you need health advice you can access Healthline’s dedicated COVID-19 helpline - 0800 348 5453 - with the help of the NZ Relay Service and the Video Interpreting Service.

For non-urgent concerns:

  • Healthline COVID-19 advice can be accessed by e-mail on ops@homecaremedical.co.nz
  • fax on 09 377 6247 (e-mail and fax are monitored round the clock, but you may not get an immediate response)
  • use Facebook Messenger to reach Healthline through its Facebook page (monitored 7am - 11pm every day).

Please note that there may be a delay in responding to non-urgent requests.

Have difficulty hearing or talking on the phone?

Register now for the 111 TXT service so you can contact Fire, Ambulance or Police, in an emergency. Find out more at www.police.govt.nz/111-txt

If you need a Communication Card

If you have a disability or health condition and you can’t wear a mask safely or comfortably, you are exempt from wearing one - see more information here at Unite Against COVID-19 website.

*The Government has announced that a new personalised exemption card will be available for those who wish to use one from the end of May 2022. This card will be legally recognised. The existing communication card will continue to be available. Find out more.*

Some people may feel more comfortable showing something official that says they don’t have to wear a face covering, so the Ministry of Health has a Communication Card that people can use. You don’t need to show this card to public transport operators like bus drivers, but you can if you want to.

The use of this card is self-regulated and decided upon by the individual. However, the Ministry encourages people to do the right thing and only use this card if needed.

Please apply online, call 0800 28 29 26 (select option 2), or text 8988.